To cancel your account with Skylight, call their Customer Service at 1-888-606-9800 (Mon - Fri - 6AM - Midnight, CT Sat- Sun - 8AM - 8PM, CT). To send an email, forward it to customerservice@skylightpaycard.com.
Mailing Address: Skylight, P.O. Box 14720, Austin, TX 78761; Fax: 1-888-628-9125
In the event your Skylight Account is cancelled, closed, or terminated for any reason, so long as you used your Skylight Account in accordance with the terms of this Agreement, you may request the unused balance to be returned to you via a check to the mailing address they have in their records.
You can also close your account by logging in to your account online.
The Skylight ONE Card is issued by the bank identified on the back of the card ("Issuing Bank"), pursuant to a license from Visa U.S.A., Inc. or Mastercard International Incorporated, as applicable. Funds loaded to Skylight ONE Card accounts are held at Issuing Bank — Member FDIC.
For more info, log on to www.netspend.com/skylightone/.